hospitals can be a pretty depressing place. it isnt like they really know or care about you as a person. you are just a case, another hapless victim that they run through the mill.
consider thier side for a moment. day in, day out, they have people coming past them, troubled people. many there are suicidal, some may even do it at some point. even here, you can see how hard it is when someone becomes stuck. if you try too hard, and give too much, and that person ends up hurting themselves or someone else, you lose part of yourself. reaching out to hurting people comes at a risk. there is always the chance you will be hurt in the end. all it takes is once of that, and people in the hospital learn to quickly detach from it. they learn to treat you as just another patient. they remove your humanity for thier own protection. i wish that wasnt the case, but it is. you have to place yourself outside of their suffering, or thier suffering will pull you under too.
compassion is a light even to the darkest soul