I am sorry to hear you are having such a difficult week. But it is good to hear you say that the shame of what was done to you belongs to those who harmed and failed you, and that it is not yours.
The lack of response from those who are supposed to help is distressing. Perhaps this
list of resources will be of some use.
If you have contacted that particular resource by email, you may want to follow up with a phone call. If your contact with them was by phone, then a big "shame on them!!" I would continue calling them until you get an answer. A call to the supervisor may be necessary to let it be known that your request for services has gone unanswered.
I look back at that last sentence .... "a call to the supervisor may be necessary
.... " Actually, it should NOT be "necessary." One should not have to fight so hard to be heard by the professionals who are supposed to help. But reality does not always follow how things should be.
You are a strong and resillient individual. I know you will persevere and succeed.