Going through a significant healthcare issue with my SO right now, I just want to put this out there.
I'm a healthcare professional. And in this past week, I've rapidly come to realize where, as healthcare professionals, we fall short. It really has "hit home", so to speak.
My SO was scheduled for a test. When he spoke to me about it and expressed hesitation about following through, he never asked me anything about the test itself. I believed his doctor had thoroughly explained the test to him and his hesitation was csa related.
It wasn't until right before the actual procedure that I realized he had NO idea what was about to happen, leaving me moments to explain it to him.
There are alot of assumptions made in healthcare. And there's alot of "touching" that goes on. We touch people and do whatever we need to do, and we assume we have permission to do this because, after all, THEY came to US. We EXPLAIN very little. We see alot of patients. If we tell the patient in front of us that we are going to do X-Y-Z and they don't ask any questions... we assume that they know what we know or else they'd be asking.
Also, the only REAL instructions we give ANY patient before ANY exam, procedure, or test, is to "RELAX." We never give a second thought to whether or not the patient knows how. Sadly, to my SO, the word "Relax" does nothing more than send him straight into panic mode. The word means nothing to him except to remind him of something he feels incapable of doing.
I tell him to breathe. He can do that. I think telling someone to breathe may be alot more effective than telling them to relax.
This past week has been a nightmare I wouldn't wish on anyone.