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#126211 - 02/07/04 01:59 AM Need some help
James_dup1 Offline


Registered: 04/13/02
Posts: 1332
Loc: Wyoming
Guys,
I have a friend who is trying to regester here and cant regester. He is using XP and it tells him this: FYI
Sorry, we were unable to find your age information. It appears that your browser did not send the information to us properly. Please make sure your browser accepts cookies from this UBB. You can not register or log in without cookies.

How do I have him fix it???? Please help...
James

_________________________
I have more issues than Rolling Stone!


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#126212 - 02/07/04 07:52 AM Re: Need some help
markgreyblue Offline
Member
MaleSurvivor

Registered: 12/19/03
Posts: 5400
Loc: Pasadena, CA
james- i have windows xp as well and i did not have any problems with registering -

i think i need more info to trouble shoot this -

if the note says " cannot find his age" that sounds like :
a) he is registering as if he were simply loggin in

or
b) there is some kind of malfunction with the site at this time - which has happened for a number of us at times-

or c) i really don't know and maybe someone elses response will be of a lot more help-

but anyone who has ideas - please suggest them

- i think i need more info - on this...thanks

have a great saturday :-)
mark

_________________________
"...do not look outside yourself for the leader."
-wisdom of the hopi elders

"...the sign of a true leader is service..." - anonymous



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#126213 - 02/07/04 04:05 PM Re: Need some help
Don-NY Offline
Member
MaleSurvivor

Registered: 08/06/02
Posts: 546
Loc: Long Island, NY
Assuming he uses Internet Explorer.

Within Internet Explorer:
Got to Tools (top menu bar) and then select "Internet Options".

When the box appears, click on the "Privacy" tab.

Set the slider bar to Medium (at a minimum). That will allow logging in to the Forums.

(This will work unless he has other privacy software installed. Some Virus protection programs include modules that restrict cookies. Then he would have to set that software to allow cookies from MS.)

If he is unwilling to set the global privacy setting to Medium, then he should be able to set it to Medium for the MaleSurvivor site only.

Let me know if this doesn't work, and I'll try to help.

_________________________
If you understand everything, some things are just as they are. If you understand nothing, things are still just as they are.

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#126214 - 02/07/04 07:54 PM Re: Need some help
Leosha Offline
Member
MaleSurvivor

Registered: 06/18/03
Posts: 3614
Loc: Right here
James, that is the same dam thing that happened to Andrei when he was trying to register. He and I both tried from different computers, with different browsers, and we got the same message, over and over. Finally, we sent his information to Fred Tolson, and he got him registered. I have no idea how to 'fix' that problem, but it would be nice if it wasn't happening so often. Oh, and we tried from my home computer, which has Windows 98, and my laptop, which is Windows 95. So I don't think it is just XP.

Leosha

_________________________
Avatar photo in memory of my younger brother Makar.

"Human salvation lies in the hands of the creatively maladjusted."~~~Martin Luther King Jr., 1963

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#126215 - 02/08/04 01:07 PM Re: Need some help
James_dup1 Offline


Registered: 04/13/02
Posts: 1332
Loc: Wyoming
Thanks,
I have emialed him the reply's from this. I hope it works I'll let you know
James

_________________________
I have more issues than Rolling Stone!


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